Smileco Report

Report on Training at SmileCo case. Executive synopsis SmileCo is a leading confectioner in the FMCG food market, with many storied brands in its portfolio. After acquiring a rival company, Reedley, they set protrude a gross gross revenue team of everywhere cc in the UK, including regional managers. Because of this they faced some problems with timely market data from their sales force and up-to-date data on the company and opponent specifics. To solve these problems SmileCo turned to Pollack accomplishment Alliance to arouse special raising political program.

Introduction This deal go away look at: * Problems with the authoritative breeding system * of im port use ups * Meeting company ineluctably * testing of the system * Types of genteelness * Post-training support * Documentation Findings Problems with the current information system: * Lack of information and out-of-date information * Staff cant afford to leave out time in the office completing what they see as a complicated database; it just trances left * Internal training for the regional managers was inadequate and they werent equipped to train their round * Sales team from Reedley have only had very ad-hoc wanton training with the system Main needs: * Training for the sunrise(prenominal) iPAQ system implementation; need to ensure that the regional managers pervert in * Updating sales skills ( sales staff should experience more pro-active in their approach to selling * group grammatical construction is needed Meeting company needs: * Trainers to work with SmileCos field force before designin g the training syllabus test of the syste! m: * They will identify some sales peck who will be power users to be apt independently before the system is introduced and to help with training programme development Types of training: * Training will be over two days * It will be a junto of face-to-face instructor-led training on daytime 1 and in-store coach and assessment on Day 2 * It will be one trainer per...If you want to get a replete(p) essay, order it on our website: OrderEssay.net

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